When Telink first tested Niora, they were surprised by how quick the onboarding was – and how immediate the value became. After only two months, the company has gained a much clearer overview of its customer base, subscription contracts, and recurring revenue. With that data at hand, the team can make faster, more informed decisions.
AI is often just a buzzword, but Niora has really made it work. Their AI actually delivers, which isn’t always the case
Co-founder of Telink
Telink PBX AB is one of Sweden’s fastest-growing providers of cloud-based business communication. Since its founding in 2019, the company has had a clear vision: to transform enterprise communication in Sweden with smart, efficient, and user-friendly solutions.
As the business grew, the founders realised they lacked something crucial – a clear and real-time overview of revenue and contracts.
We tried many different systems, but we always missed accurate reports, simplicity, and the ability to see the full picture. Above all, we lacked termination data. To get that kind of insight, we had to hire external consultants
Co-founder of Telink
That changed when they discovered Niora.
When we first heard about Niora, it was exciting. We needed a solution that could give us the right key figures and reports, without us having to spend a lot of manual time or resources on it
Co-founder of Telink
Smooth onboarding, fast results
It was surprisingly smooth. We were up and running in just an hour and a half. Everything worked right away, and the support was excellent
Co-founder of Telink
Even the integration with Telink’s existing systems was just as easy.
All we had to do was connect our system via an API key, and it worked instantly. As a SaaS company, we want to stay at the forefront – and Niora really feels like the right fit
Co-founder of Telink
Over the years, Aziz and his colleagues have tested many technical platforms and are used to looking at AI solutions critically. With Niora, the experience was different:
AI is often just a buzzword, but Niora has really made it work. Their AI scans invoices and contracts and provides us with actionable data. It actually works, which isn’t always the case
Co-founder of Telink
Saving both time and money
For Telink, two features have been especially valuable: automated contract management with renewal signals, and advanced reporting on recurring revenue.
Being able to set up alerts when contracts are about to expire, and getting reminders six or twelve months in advance, has been crucial. It lets us renegotiate on time and avoid unnecessary losses
Co-founder of Telink
With Niora, Telink now has a full overview of its customer database. What previously required external consultants and hours of manual work is now available directly in the platform. Decisions can be made faster and based on accurate, real-time data.
We use Niora regularly and have already changed how we package and invoice our services. Before, we bought external hours just to extract key metrics. Now everything is right there in the system. It has saved us both time and money
Co-founder of Telink
We haven’t analysed everything yet, but we know Niora will deliver even more value going forward. It gives us stronger control and lets management, CSM, and account managers work more proactively. For us, Niora feels like a system that should have existed from the start – exactly how a subscription management tool should be
Co-founder of Telink